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umail_forwarding [2020/09/28 06:37] – created deulumail_forwarding [2026/02/09 14:23] (current) jansen
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 ====== Forwarding UMail ====== ====== Forwarding UMail ======
 +As of January 2026, UMail doesn't allow any forwarding any more, not even to domains like strw, physics and lorentz (and probably not even for those people who have applied for an exception). So all of this information is obsolete.
 +
 +However, redirect rules were not automatically disabled, so users will have to do that themselves to prevent loosing mail. Basically, follow the steps in {{ ::umail_forward.pdf |this PDF}} to find your existing rule, and remove it.
 +
 +So, from now on, users should be aware that they have two mailboxes (institute and ULCN) and check both of them in order not to miss any important mails.
 +
 +----
 +<del>===== Old info, to be removed =====
 +
 In the weekend of May 2,3 all uMail mailboxes for guests and employees have been transferred from Open Xchange to MS Exchange. This effectively disabled your forward settings for the UMail mailbox. So you have to setup forwarding (again). A ISSC helpdesk information page is available {{ In the weekend of May 2,3 all uMail mailboxes for guests and employees have been transferred from Open Xchange to MS Exchange. This effectively disabled your forward settings for the UMail mailbox. So you have to setup forwarding (again). A ISSC helpdesk information page is available {{
 https://helpdesk.universiteitleiden.nl/tas/public/ssp/content/detail/knowledgeitem?origin=searchResults&unid=8b2b3c6da302432a97bd14e2dfb1b4d4 | in the ISSC helpdesk}}.  https://helpdesk.universiteitleiden.nl/tas/public/ssp/content/detail/knowledgeitem?origin=searchResults&unid=8b2b3c6da302432a97bd14e2dfb1b4d4 | in the ISSC helpdesk}}. 
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 If you find the order of the rules confusing: first the delete rule, then the redirect rule, you must accept that it does work as expected: first do the redirect, then the delete. It is just one of those MS interface features... If you find the order of the rules confusing: first the delete rule, then the redirect rule, you must accept that it does work as expected: first do the redirect, then the delete. It is just one of those MS interface features...
  
-<color red>One more note: If you are testing the forward, please do not mail from the email address to where the uMail forwarding points. It is an Exchange feature to not forward back to the same address, as this might create an infinite loop. Test the forwarding from another email address.</color>+<color red>One more note: If you are testing the forward, please do not mail from the email address to where the uMail forwarding points. It is an Exchange feature to not forward back to the same address, as this might create an infinite loop. Test the forwarding from another email address.</color></del>
umail_forwarding.1601275061.txt.gz · Last modified: by deul