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univ:selfservice:citrix

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univ:selfservice:citrix [2020/06/28 10:34] – deuluniv:selfservice:citrix [2025/04/09 07:38] (current) – [CITRIX being phased out] jansen
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 +====== CITRIX being phased out ======
 +In April 2025, it was announced that this CITRIX service was being phased at (at rather short notice).
 +We are in the process of setting up alternatives:
 +  * Physics and most Sterrewacht Windows users: icons have been added to your desktop for access to SAP Self Service and other sites that used to require a connection through CITRIX
 +  * Sterrewacht Linux, MacOS and laptops: A server [[manuals:Texel]] was made available for remote desktop windows sessions, allowing access
 +  * Instituut Lorentz: for the moment, use the spare pc in Oort 251 (Fran's office); this is a windows pc with icons for accessing these services.
 +
 +The remainder of this page may become obsolete soon, but it will be kept as long as there are still some applications requiring the CITRIX service.
 +See also [[https://helpdesk.universiteitleiden.nl/tas/public/ssp/content/detail/knowledgeitem?unid=a4a91a5b-2771-4a51-a22d-fca65c7f379b|ISSC helpdesk page about phasing out CITRIX]]
 ======Enable full functional Citrix Receiver====== ======Enable full functional Citrix Receiver======
 ====Standard procedure===== ====Standard procedure=====
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 =====If all else fails===== =====If all else fails=====
-If the previous mechanism does not resolve your problem, you can always manually download the Citrix Receiver (called App) by Citrix.+If the previous mechanism does not resolve your problem, you can always manually download the Citrix Receiver from the Citrix site.
  
-Go to https://www.citrix.com/downloads/workspace-app/windows/workspace-app-for-windows-latest.html and click de Download butten and follow the installation steps. +Go to https://www.citrix.com/downloads/citrix-receiver/windows/receiver-for-windows-latest.html  for Windows or https://www.citrix.com/downloads/citrix-receiver/mac/receiver-for-mac-latest.html for MacOS and click the Download butten and follow the installation steps. 
  
-After successful installation, restart the reomte campus tool and now it should be able to detect Citrix on your laptop/desktop.+After successful installation, restart the remote campus tool and now it should be able to detect Citrix on your laptop/desktop.
univ/selfservice/citrix.1593340465.txt.gz · Last modified: by deul

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